The Golden Rule of Selling supports the belief that service and follow-up after the sale show that the salesperson really cares about customers.
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Q15: Partnering refers to working continually to improve
Q16: According to the text,the most important ingredient
Q17: Follow-up refers to maintaining contact with a
Q18: According to the author,many people are unsuccessful
Q19: Relationship marketing involves using promotions and service
Q21: According to the text,many people do not
Q22: Sales wisdom comes from:
A) the realization that
Q23: The more a salesperson penetrates an account
Q24: According to the text,nothing destroys a relationship
Q25: If a salesperson sells to customers and
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