It is said that "The customer is always right." But according to the text the customer is wrong when:
A) demanding fast delivery of a product.
B) requesting a refund for damaged goods.
C) lodging an unfounded complaint.
D) asking for a manufacturer's discount.
E) requesting terms that harm the seller.

Question

Quizplus · Accepted Answer

A customer is dishonest and not right when trying to gain terms that harm the seller and benefit the buyer. In most cases the customer is always right, such as wanting fast delivery, a refund for damaged goods, or a discount. Sometimes a customer makes an honest complaint that is incorrect, at which time the salesperson should make a fair settlement to avoid losing an account.

It Is Said That "The Customer Is Always Right