Mark is the salesperson of a large FMCG company.You are calling on the purchase agent of a restaurant to inform him about a new promotional offer and to ask for an order of 100 cases.When Mark enters the customer's place,he realizes that the customer is in a bad mood.How should Mark most likely respond to this situation?
A) Inform the agent about the promotion but do not request an order.
B) Ask for a rescheduled appointment and call on the agent later.
C) Attempt to close only once and leave if the prospect refuses.
D) Calmly get out of the scene to avoid possible conflicts.
E) Present the offer and ask for the order as usual.

Question

Quizplus · Accepted Answer

A professional salesperson must be able to ask a prospect who may be in a bad mood or even hostile toward you to buy. Multiple attempts to close are appropriate even when the prospect is in a bad mood.

Mark Is the Salesperson of a Large FMCG Company