A salesperson's persuasive abilities are improved with an enthusiastic attitude and effective proof statements.
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Q18: Acceptance signals indicate that the buyer is
Q19: Salespeople should concentrate more on nonverbal cues
Q20: The buyer projects caution signals with a
Q21: When engaged in marginal listening,Andrew,the salesperson,focuses on
Q22: Active listening is the easiest type of
Q24: Untrained listeners typically retain 75% of a
Q25: Which of the following is the LEAST
Q26: Empathy is evidenced by a salesperson's display
Q27: Hearing is the process of deriving meaning
Q28: Successful salespeople are true to their own
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