When you call on a prospect,your words,visual materials,and body language are all used to communicate with your prospect.With reference to the communication process,these are collectively known as:
A) feedback generation
B) encoding.
C) the medium.
D) decoding.
E) the message.

Question

Quizplus · Accepted Answer

Medium refers to the form of communication used in the sales presentation and discussion, such as words, visual materials, and body language.

When You Call on a Prospect,your Words,visual Materials,and Body Language