When we are engaged in _____ listening,it is easy to become distracted by emotion-laden words.Instead of listening to the prospect,we may become obsessed with the offensive words and wonder what to do about them.
A) marginal
B) passive
C) active
D) evaluative
E) routine

Question

Quizplus · Accepted Answer

Evaluative listening involves some concentration and attention to the speaker's words but the speaker fails to try to understand the intent of the message. Marginal listening, the first and lowest level, involves the least concentration.

When We Are Engaged in _____ Listening,it Is Easy to Become