Which of the following terms or phrases best characterizes Zappos' organizational structure?
A) centralized
B) mechanistic
C) extremely tall
D) extremely flat

Name: Which of the following terms or phrases best characterizes Zappos' organizational structure? A) centralized B) mechanistic C) extremely tall D) extremely flat
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Question

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As mentioned in Chapter Case 11, Zappos' organizational structure is extremely flat. Once an employee has mastered a job, he or she is rotated to a different job, often horizontally.

Which of the Following Terms or Phrases Best Characterizes Zappos