Consider the following two statements regarding technology in services: (1)Increased automation can have a negative effect on sales.
(2)Technology is less vital to service delivery than to manufacturing.
A) According to the text, both statements are correct.
B) According to the text, both statements are incorrect.
C) According to the text, only statement (1) is correct.
D) According to the text, only statement (2) is correct.

Question

Quizplus · Accepted Answer

Automation can change the nature of the service and reduce the number of selling opportunities. And technology has profound effects on how services are delivered.

Consider the Following Two Statements Regarding Technology in Services: (1)Increased