By using social media to focus on unmet customer needs,it enables marketers to focus on:

Question

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By using social media to identify unmet customer needs, marketers can gather valuable insights about what customers want and need. This can inform product development and help companies innovate to meet those needs. Option B suggests developing products only wanted by a small market group, which may not be a sustainable business strategy. Option C suggests tailoring content, which is important but may not address unmet customer needs directly. Option D suggests focusing only on the most vocal customers, which may not represent the broader customer base.

By Using Social Media to Focus on Unmet Customer Needs,it