In terms of an organization's vision,railroads may have lost business because they:
A)are too slow and cumbersome.
B)defined their business too narrowly.
C)defined their business too broadly.
D)priced their services too high.

Question

Quizplus · Accepted Answer

Railroads defined their business too narrowly by thinking of themselves only as transportation providers for freight and passengers, rather than considering how technology and changing customer preferences could impact their industry. This limited view led to a failure to innovate and adapt to shifting market demands, causing them to lose business to more agile and innovative companies in industries such as trucking and air transportation.

In Terms of an Organization's Vision,railroads May Have Lost Business