Which of the following is not a behavioral measure in international sales management evaluation?

Question

Quizplus · Accepted Answer

Behavioral measures in international sales management evaluation typically focus on activities that sales personnel can control directly, such as writing sales reports, drafting sales contracts, reviewing sales prospects, and making follow-up calls. The number of satisfied customers, while influenced by sales activities, is more of an outcome measure reflecting the result of various factors, including product quality, customer service, and the sales experience, rather than a direct behavior of sales personnel.

Which of the Following Is Not a Behavioral Measure in International