Which of the following questions do customers use when evaluating a service?
A)Is the service provided at convenient locations and times with little waiting?
B)Can customers trust the service company and their staff?
C)Can the service be used without risk?
D)All of the above

Question

Quizplus · Accepted Answer

Customers use all of these questions when evaluating a service. They want to know if the service is convenient, if they can trust the service company and its staff, and if they can use the service without any risk.

Which of the Following Questions Do Customers Use When Evaluating