By maintaining a(n) _______ focus, companies can understand what customers value and how to consistently innovate new sources of value that keep bringing them back.

Question

Quizplus · Accepted Answer

An outside-in focus is the best choice for companies to understand what customers value and consistently innovate new sources of value that keep bringing them back. This approach emphasizes understanding customer needs and preferences first, and then designing products and services to meet those needs. It helps companies stay customer-centric and competitive in the market.

By Maintaining A(n) _______ Focus, Companies Can Understand What Customers