Harry goes to the local Staples store to purchase a laptop computer. He asks many questions of the salesclerk, compares various models on display, and decides on the Sony Vaio. The salesperson then recommends to Harry that he should purchase an extended warranty service contract for the computer. This is an example of

Question

Quizplus · Accepted Answer

This is an example of suggestive selling, where the salesperson tries to add on additional products or services to the customer's original purchase. The salesperson is suggesting that Harry purchase an extended warranty service contract along with the Sony Vaio laptop.

Harry Goes to the Local Staples Store to Purchase a Laptop