Which of the following statements about criticism is NOT true?
A)It is generally effective in getting people to change their behavior.
B)It is a judgment of whether the person is right or wrong.
C)Placing blame, embarrassment, and focusing on the person are types of criticism.
D)The more criticism that employees receive the more defensive they become.

Question

Quizplus · Accepted Answer

Criticism is not always effective in changing behavior. In fact, excessive and harsh criticism can often create defensiveness and resistance rather than motivating change. Effective feedback and coaching should focus on specific behavior and offer suggestions for improvement rather than just judgment or blame.

Which of the Following Statements About Criticism Is NOT True