The prospect states that,"This lockable gas cap is a bit of an inconvenience to have to open with a key." You respond with,"Yes,I can appreciate that; however we designed them like that so that thieves wouldn't be able to steal your expensive gasoline.Don't you think that's a great feature?" What techniques is the salesperson using?

Question

Quizplus · Accepted Answer

The salesperson is using the boomerang technique, which involves turning the customer's objection into a selling point. In this case, the salesperson acknowledges the inconvenience of the lockable gas cap but then emphasizes the increased security it provides.

The Prospect States That,"This Lockable Gas Cap Is a Bit