Specialty Blades Designs Precision Cutting Devices for Varied Applications

Specialty Blades designs precision cutting devices for varied applications.On one recent project they worked closely with a medical device company,developing a combination scalpel and stapler that slices tissue very neatly close to the staples,which resulted in less traumatic procedures,and quicker patient recoveries.This is an example of which of the eight critical processes performed by supply chain managers?

A) supplier relationship management
B) customer service management
C) product development and commercialization
D) order fulfillment
E) demand management