Jonathan wants to get an idea of what fans are talking about and what they think of his sports team.The best secondary source for this information would be
A)the company's CRM system
B)social media buzz
C)syndicated data research firms
D)professional or industry publications

Question

Quizplus · Accepted Answer

Social media is a great source of information on what fans are talking about and their opinions on sports teams, as it provides real-time updates from a diverse range of people. While other sources like the company's CRM system, syndicated data research firms, and professional/industry publications may also provide relevant information, social media buzz is the most direct and immediate way to understand fan sentiment.

Jonathan Wants to Get an Idea of What Fans Are