Sports properties can use the following to make the service experience more tangible except
A) team performance
B) sports venue
C) sportscape
D) equipment
Correct Answer:
Verified
Q17: Employee appearance can impact the level of
Q18: The quality of a customer experience at
Q19: Having a clean sports facility for fans
Q20: If ticket sales is primarily through order
Q21: Service quality factors include the following except
A)reliability
B)responsiveness
C)image
D)assurance
Q23: Aesthetics,layout,accessibility,seating comfort,electronic displays,and cleanliness are all important
Q24: Trevor was promised that signage for his
Q25: The service quality factor of _ refers
Q26: A question that arises in hiring an
Q27: Managing the intangibility of sponsorship can be
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents