Question 1

In order to combat U.S.corporations use of illegal payments and bribes in international business dealings,Congress enacted:

Accepted Answer

This is the definition of the Foreign Corrupt Practices Act.

Question 2

Many airlines offer passengers the option to purchase carbon offsets as an environmentally friendly compensation for their carbon footprint.For example,Delta customers can pay $10 to a fund that plants trees as a way to offset the carbon emissions from the airplane.Some would say Delta is:

Accepted Answer

Social responsibility is the duty that business feels for the welfare of society.

Question 3

Like many other professional organizations and businesses,the American Marketing Association has developed a formal,written guideline to help its members make better ethical decisions.This document is called a:

Accepted Answer

While codes of ethics are most often defined as guidelines for businesses,they are also important moral guides for professional organizations.

Question 4

Which of the following statements about the theory of sustainability is true?

Accepted Answer

Sustainability is the idea that socially responsible companies will outperform their peers by focusing on the world's social problems and viewing them as opportunities to build profit and help the world at the same time.

Question 5

Which level of ethical development moves from an egocentric viewpoint toward the expectations of society?

Accepted Answer

Conventional morality is the second level of morality and moves from an egocentric viewpoint of the preconventional level toward the expectations of society.

Question 6

For every home built by Habitat for Humanity,Whirlpool Corporation has given and continues to give free kitchen appliances to the deserving family.This donation of appliances is an example of how companies assume their:

Accepted Answer

Corporate social responsibility is a business's concern for society's welfare,in this case deserving families selected by the Habitat organization.

Question 7

In the _____ stage of ethical development,loyalty and obedience to the organization or to society become paramount.

Accepted Answer

The conventional stage moves from an egocentric viewpoint toward the expectations of society.

Question 8

Which of the following factors will influence ethical decision making and judgments?

Accepted Answer

The potential magnitude of the consequences is one of several factors that tend to influence ethical decision making and judgment.

Question 9

Corporate social responsibility is defined as the:

Accepted Answer

This is the definition of corporate social responsibility.

Question 10

All of the following statements about the creation of a code of ethics are true EXCEPT:

Accepted Answer

Creating ethics guidelines has several advantages,but it does not guarantee ethical behavior.

Question 11

Novartis created the Novartis Research Institute for Tropical Diseases in Singapore.The institute is unique because it is a not-for-profit organization that focuses on the discovery of new drugs for the treatment of neglected diseases,such as dengue fever and tuberculosis.Not only is this good business,it is also:

Accepted Answer

Social responsibility is the duty that a business feels for the welfare of society.By helping developing nations,Novartis is helping to meet the needs of society.

Question 12

The _____ stage of ethical development represents the morality of the mature adult.

Accepted Answer

At this level,people are less concerned about how others might see them and more concerned about how they see and judge themselves over the long run.

Question 13

Ruthanne Ross is a sales manager for Pampered Chef,a company that sells kitchen tools and other aids for cooking through party plans.She is very concerned about making sure her salespeople understand the importance of treating each customer fairly and developing long-term relationships with them.She asks that before a sale is made,the salesperson should make sure customers can afford the items and are not buying due to social pressures.Ross is most likely at the _____ stage of ethical development.

Accepted Answer

Postconventional morality is that of the mature adult.At this level,the individual is more concerned about others than about himself or herself.

Question 14

_____ is the idea that socially responsible companies will outperform their peers by focusing on the world's social problems and viewing them as opportunities to build profit and help the world at the same time.

Accepted Answer

This is the definition of sustainability,which looks at the long term and is based on the notion that companies cannot thrive for long in a world where billions of people are suffering and are desperately poor.

Question 15

NSTAR Gas & Electric Company in Boston provides continuing financial support for an injury prevention program run by the Children's Hospital Boston.This funding is an example of:

Accepted Answer

Corporate social responsibility is a business's concern for society's welfare,in this case an injury prevention program.

Question 16

All of the following are factors influencing ethical decision making and judgments EXCEPT:

Accepted Answer

Other factors include extent of ethical problems within the organization,potential magnitude of the consequences,and the length of time between the decision and the onset of consequences.

Question 17

_____ is the concern of business for the long-range welfare of both the company and its relationships to the society within which it operates.

Accepted Answer

Corporate social responsibility is a business's concern for society's welfare.

Question 18

Hallie is a calculating,self-centered salesperson.She never engages in relationship marketing.She looks on any sales situation as a "win-lose" situation,and she believes any legal method she can use is justified when she wins.Hallie is most likely at the _____ stage of ethical development.

Accepted Answer

Preconventional morality is the most basic level of morality.

Question 19

Which of the following is an argument used to support corporate social responsibility (CSR)?

Accepted Answer

Smart companies can prosper and build shareholder value by tackling global problems.

Question 20

The fact that many people believe that businesses should focus on making a profit and leave social and environmental issues to nonprofit organizations is:

Accepted Answer

This is just one argument against social responsibility.

Quiz 5: Ethics and Social Responsibility