Eby-Brown,a large distributor of candies and snacks to convenience stores in the eastern United States,describes itself as "a service-oriented company." Its corporate guidelines state,"Without our customers,we don't exist as an organization.So our priority in life is to make sure that our customers are happy,that we're taking good care of them,and addressing their needs." What type of relationship does Eby-Brown most likely strive to maintain with its customers?

Question

Quizplus · Accepted Answer

Eby-Brown's emphasis on making sure customers are happy, taking good care of them, and addressing their needs suggests a partnership approach, where the focus is on long-term relationships and mutual benefits rather than just transactions.

Eby-Brown,a Large Distributor of Candies and Snacks to Convenience Stores