What trait,meaning the ability to put oneself in someone else's shoes,is something sales managers should look for in applicants?

Question

Quizplus · Accepted Answer

Empathy is the ability to understand and share the feelings of others. It is particularly valuable in sales because it allows salespeople to better understand and relate to their customers, leading to stronger relationships and higher sales. Sales managers should look for applicants who display empathy as it can be a powerful tool in building successful sales teams. Empathy-the ability to place oneself in someone else's shoes-enables sales people to understand the client.

What Trait,meaning the Ability to Put Oneself in Someone Else's