Is CRM software?
A) No, it is a total business objective consisting of hardware, software, processes, and goals
B) Yes, it is the software solutions that make up a CRM system
C) CRM is a process, not IT
D) CRM is a way of thinking supported by the culture of business people and customers
Correct Answer:
Verified
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Q19: Which type of software dominates the supply
Q20: Which of the following is a method
Q22: What term is used to describe teams
Q23: If you were working on a project
Q24: Which systems are typically used to fulfill
Q25: Which type of system improves the performance
Q26: Customer relationship management (CRM) systems include which
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