Which systems are typically used to fulfill and support customer orders?
A) Back office systems
B) Front office systems
C) Side office systems
D) Information sales systems

Question

Quizplus · Accepted Answer

Back office systems are typically used to fulfill and support customer orders. These systems include inventory management, order management, and shipping and receiving systems, among others. Front office systems, such as customer relationship management (CRM) software, are focused on managing customer interactions and relationships, but may not be directly involved in order fulfillment. Side office systems and information sales systems are not typically related to order fulfillment.

Which Systems Are Typically Used to Fulfill and Support Customer