Once the Explicit Rules and Implicit Understandings That Govern All

Once the explicit rules and implicit understandings that govern all the transactions of a firm are in place, there must be:

A) a system of controls that rewards appropriate behaviour and punishes inappropriate behaviour.
B) a discussion on the necessity of following ethical practices in business.
C) weekly reminder seminars to enforce guidelines.
D) commitment from customers to accept these rules.
E) cooperation from competitors to avoid conflicting outcomes.