Today,almost every sales rep can immediately check the company's inventory and production scheduling electronically.This allows sales reps to sell what is available and make promises to customers that they can keep.This technology has improved service delivery through:
A) access to a wide variety of services.
B) greater control by customers over service delivery.
C) increased zone of tolerance.
D) greater ability to obtain information.
E) all of these.

Question

Quizplus · Accepted Answer

The technology mentioned in the statement allows sales reps to obtain information quickly and easily, which helps them to sell what is available and make accurate promises to customers. This, in turn, improves service delivery by providing better information about inventory and production scheduling. Therefore, the correct answer is option D, as it specifically states the technology's contribution to improving service delivery through greater ability to obtain information. The other options are not relevant in this context.

Today,almost Every Sales Rep Can Immediately Check the Company's Inventory