Ralph,an accident and injury attorney,wants satisfied customers but does not want to create unrealistic expectations.To avoid this potential problem,Ralph will evaluate his:
A) advertising.
B) personal selling techniques.
C) promotional efforts.
D) promises and assurances to clients.
E) all of these.

Question

Quizplus · Accepted Answer

Ralph should evaluate all aspects of his communication with clients, including advertising, personal selling techniques, promotional efforts, and promises and assurances, to ensure he is not creating unrealistic expectations.

Ralph,an Accident and Injury Attorney,wants Satisfied Customers but Does Not