Hiro sells building materials to local contractors.He wants to build long-term relationships with his contractors through effective follow-up.After delivering the materials ordered,Hiro can demonstrate ________________ by checking with his contractors right after the delivery and addressing any problems promptly.

Question

Quizplus · Accepted Answer

The actions described in the scenario involve demonstrating responsiveness and empathy, as Hiro is immediately checking in with his contractors after delivery to ensure their satisfaction and address any concerns they may have. This is an important step in building long-term relationships through effective follow-up. While reliability and assurance may also be important factors in building relationships with contractors, they are not specifically demonstrated in this scenario. Tangibility and profitability do not appear to be relevant in this context.

Hiro Sells Building Materials to Local Contractors