Question 1

Which of the following is NOT an advantage of using a distribution center?

Accepted Answer

The use of a distribution center does not necessarily give customers an indication of the financial status or sophistication of a firm.

Question 2

__________ is when vendors ship merchandise prepackaged in the quantity required for each store to the distribution center.

Accepted Answer

Cross-docking is a distribution method in which vendors ship prepackaged merchandise in the quantity required for each store to the distribution center. This approach eliminates the need for inventory storage at the distribution center, as products are immediately sorted and shipped to their final destination.

Question 3

_______________ has dramatically reduced the time and labor associated with checking and receiving merchandise.

Accepted Answer

Radio-frequency identification (RFID) technology has significantly reduced the time and labor associated with checking and receiving merchandise by automatically tracking and identifying products through radio waves. This eliminates the need for manual scanning and recording of products, thereby increasing efficiency and accuracy in inventory management.

Question 4

In a __________ distribution center,merchandise moves from vendors' trucks to retailers' delivery trucks in a matter of hours.

Accepted Answer

In a cross-docking distribution center, merchandise is unloaded from the vendor's truck and loaded directly onto the retailer's delivery truck, bypassing the need for storage or inventory. This allows for faster and more efficient distribution of goods.

Question 5

Which of the following is NOT one of the activities carried on in a distribution center?

Accepted Answer

Distributing paychecks and paystubs for retail employees is a function of the human resources or finance department and is not directly related to the activities carried on in a distribution center.

Question 6

Merchandise that arrives in the delivery truck ready to be sold is considered

Accepted Answer

Merchandise that arrives in the delivery truck ready to be sold is called floor-ready, meaning that it has undergone all necessary preparations, such as pricing and tagging, to be put on display on the sales floor. Quick-response packaged refers to an inventory management strategy that aims to rapidly and efficiently replenish merchandise. Ahead of the curve and synthesized do not relate to this concept. Lead time synchronized generally refers to coordinating production and delivery schedules to minimize delays and disruptions.

Question 7

When a customer purchases a DVD at a Best Buy Electronics store,all of the following information flows in the supply chain are started EXCEPT

Accepted Answer

The purchase being added to the customer's purchasing habit records is not a necessary flow of information in the supply chain process initiated by a DVD purchase. It is more related to customer relationship management rather than supply chain operations.

Question 8

Roland has just received notification from a vendor that his clothing merchandise order has been processed and dispatched.Roland has just received a(n)

Accepted Answer

An advanced shipping notice (ASN) is a notification from a supplier or vendor stating that a shipment has been processed and dispatched. This allows the recipient to prepare for the arrival of the goods and make necessary arrangements for receiving and inspecting the shipment.

Question 9

Flora is frustrated with her company's supply chain management information system.She wants to be able to receive sales data,initiate purchase orders,send and receive invoices,and receive returned merchandise documentation.Flora needs a(n)

Accepted Answer

Electronic data interchange (EDI) system allows for the exchange of business documents and transactions electronically between different companies, including sales data, purchase orders, invoices, and return merchandise documentation. It can help streamline supply chain processes and reduce errors and delays. The other options do not address Flora's specific needs in supply chain management information system.

Question 10

Today,when a customer orders merchandise from an online vendor,the vendor usually sends an immediate order confirmation message by e-mail.Usually within a day or two,a second message arrives stating that the order is in the mail.This second message is a type of

Accepted Answer

The second message that arrives stating that the order is in the mail is a type of advanced shipping notice (ASN). It is a notification sent by the vendor to the customer that the merchandise has been shipped and is on its way. This allows the customer to track the shipment and plan for its delivery. Vertical contractual notice, CPFR requirement, universal product code report, and RFID tag are not relevant to the scenario described.

Question 11

Ted is glad his company finally converted to a RFID system.Now,he no longer needs to go through all the new goods to make sure what they ordered was what they received.Ted is responsible for __________ in his company.

Accepted Answer

The answer of Ted is glad his company finally converted...

Question 12

Colin has just received a delivery from the company's distribution center.He opens the containers and finds the popcorn and snacks are all bar-coded,priced,and the package includes an end-of-the-aisle display rack.Colin has received a __________ shipment.

Accepted Answer

A shipment that is bar-coded and includes an end-of-the-aisle display rack is considered "floor-ready", meaning it is ready to be placed directly on the sales floor without any additional preparation necessary.

Question 13

CPFR refers to _________ inventory management systems.

Accepted Answer

CPFR stands for Collaborative Planning, Forecasting, and Replenishment, which is a type of collaborative inventory management system where partners work together to plan and forecast demand and coordinate replenishment activities. Option A, B, D, and E are not correct definitions of CPFR, and do not accurately describe its purpose or function.

Question 14

Radio frequency identification tags are

Accepted Answer

Radio frequency identification (RFID) tags are tiny computer chips that transmit information about a container's contents. These tags are commonly used in inventory management and supply chain management to track products and shipments.

Question 15

In vendor-managed inventory systems,

Accepted Answer

The answer of In vendor-managed inventory systems,
...

Question 16

In addition to merchandise and payments,information flows throughout a supply chain.Which of the following is NOT a good characterization of the flow of information in a supply chain?

Accepted Answer

The answer of In addition to merchandise and payments,information flows...

Question 17

With a pull marketing strategy,

Accepted Answer

The answer of With a pull marketing strategy,
...

Question 18

RFID offers participants in the supply chain a powerful tool for tracking inventories and reducing handling.The main reason why it has NOT been more widely adopted is

Accepted Answer

The main reason why RFID has not been more widely adopted is that it is perceived to be risky and expensive to use. Implementation costs can be high, which makes many companies hesitant to invest in the necessary infrastructure to support RFID technology. Additionally, there are concerns about privacy and security risks associated with using RFID, which further contribute to the reluctance to adopt this technology.

Question 19

One of the benefits of EDI is that it can reduce cycle time,which is

Accepted Answer

Cycle time is the time between the decision to place an order and the receipt of the merchandise. EDI can reduce cycle time by streamlining the ordering processes and eliminating the need for manual data entry and paperwork, resulting in faster order processing, fulfillment, and delivery.

Question 20

Typically,manufacturers and retailers exchange business documents through a(n)__________ system,the computer-to-computer exchange of business documents from a retailer to a vendor and back.

Accepted Answer

The process described in the question is Electronic Data Interchange or EDI. It allows for the automated exchange of business documents between manufacturers and retailers, improving the speed and efficiency of the process. Cross-docking exchange and floor-ready bundling are related to logistics and supply chain management, while vertical conflict reduction is a strategy to address channel conflicts. Radio Frequency Identification (RFID) is a technology used for tracking and identifying products in the supply chain.

Quiz 16: Supply Chain and Channel Management