While Training for Her New Job as a Pharmaceutical Sales

While training for her new job as a pharmaceutical sales representative,Mallory spent several days shadowing an experienced company rep.She watched the rep focus on the benefits of the new drugs while not volunteering pricing information,side effects,or comparison data.Mallory assumed that this reflected part of the pharmaceutical firm's

A) buying center.
B) culture.
C) mission statement.
D) corporate social responsibility.
E) RFP process.