In most change situations,there are factors that will make the job of change more difficult and others that seem to ease the change process.The process by which the manager identifies and then eliminates as many of the forces against change as possible is called
A)facilitation.
B)implementation.
C)force-field analysis.
D)participative development.
E)communication and education.

Question

Quizplus · Accepted Answer

Force-field analysis is a technique used to identify the forces that support or hinder a proposed change. The manager identifies both driving forces (those that promote change) and restraining forces (those that oppose change) and then takes steps to reduce or eliminate the restraining forces, in order to make the change process smoother.

In Most Change Situations,there Are Factors That Will Make the Job