Question 1

Alternative work arrangements are motivating for workers because they give the workers greater control and flexibility in how and when they work.

Accepted Answer

Alternative work arrangements like flexible schedules, telecommuting, and job-sharing allow workers to have more control over their work-life balance, which can increase motivation and job satisfaction.

Question 2

Which of the following perspectives on motivation concerns "what" motivates people rather than "how" they are motivated?

Accepted Answer

The content perspective on motivation focuses on identifying the specific factors or "content" that motivate individuals, such as needs, desires, and goals. This is in contrast to the process perspective, which focuses on the cognitive and behavioral processes involved in motivating individuals. The other listed perspectives - reinforcement, equity, and expectancy - are all process perspectives as well.

Question 3

When Madeline lived in Korea she decided to cook enchiladas.The store she used had sold out of sour cream.Madeline substituted onion chip dip.Madeline's motivation to think creatively began with the store's

Accepted Answer

Madeline's creative thinking was prompted by the store's deficiency, as they were out of sour cream, leading her to find an alternative solution.

Question 4

____ is the set of forces that cause people to behave in certain ways.

Accepted Answer

Motivation refers to the set of forces that cause people to behave in certain ways, such as to achieve their goals or fulfill their needs. Management, perception, personality, and compensation can all be factors that impact motivation, but motivation is the concept that specifically focuses on why people behave in certain ways.

Question 5

A compressed work schedule is an example of a flexible work schedule.

Accepted Answer

The answer of A compressed work schedule is an example...

Question 6

Participation is the process of enabling workers to set their own work goals,make decisions,and solve problems within their sphere of responsibility and authority.

Accepted Answer

The answer of Participation is the process of enabling workers...

Question 7

Human resource management is the formal and informal mechanisms by which employee performance is defined,evaluated,and rewarded.

Accepted Answer

The answer of Human resource management is the formal and...

Question 8

According to the text,performance is basically determined by

Accepted Answer

The text states that performance is determined by ability (skills and talents), motivation (inner drives and psychological needs), and work environment (resources and support). A, C, D, and E all include some correct elements, but only B includes all three factors mentioned in the text.

Question 9

According to the motivation framework presented in your text,after a worker notices an unfilled need,the next step is

Accepted Answer

After noticing an unfilled need, the next step in the motivation framework is to search for ways to satisfy that need.

Question 10

According to Maslow,the need to have a safe physical and emotional environment is a(n)____ need.

Accepted Answer

Maslow classified the need for safety and security as a fundamental need. This need includes physical safety, stability, protection, and freedom from fear, anxiety, and chaos. Therefore, the correct answer is security.

Question 11

Which of the following factors would not be included in Maslow's physiological needs category?

Accepted Answer

Maslow's physiological needs category includes necessities for survival such as air, food, water, and sex. Safety is included in the safety needs category.

Question 12

When the number of West Nile virus cases in a Texas town reached 100.The town sprayed pesticide.The town was trying to meet the ____ needs of its citizens.

Accepted Answer

The answer of When the number of West Nile virus...

Question 13

Another name for behavior modification is OB Mod.

Accepted Answer

"OB Mod" is short for "Organizational Behavior Modification" which is similar to behavior modification, making statement A true.

Question 14

Working from home is also called "computer-commuting."

Accepted Answer

The term "telecommuting" is more commonly used to describe working from home, not "computer-commuting."

Question 15

Content and process theories of motivation recognize rewards as the foundation for motivation.

Accepted Answer

Both content and process theories of motivation recognize the importance of rewards in facilitating motivation. Content theories (e.g. Maslow's hierarchy of needs) suggest that individuals are motivated by the prospect of satisfying their needs, which may be achieved through rewards. Meanwhile, process theories (e.g. expectancy theory) suggest that individuals are motivated when they believe that their effort will lead to valuable rewards. In both cases, rewards play a crucial role in driving motivation.

Question 16

An organization that pays two workers doing the same job different wages because one has the ability to perform more tasks than the other is using a gain-sharing pay system.

Accepted Answer

A gain-sharing pay system is one where employees share in the cost savings or financial gains of the organization. Paying two workers different wages for the same job based on their abilities is not part of a gain-sharing pay system, but rather a performance-based pay system.

Question 17

Research has shown that rewards are the major determinants of job performance.

Accepted Answer

The answer of Research has shown that rewards are the...

Question 18

Al just graduated from college with a 3.86 GPA in finance.Last summer he had an internship at a federal reserve bank and received glowing performance reports.He has just gone to work for a Wall Street investment banking firm noted for providing its people with all the tools they need to succeed and then letting them sink or swim.Moore is determined to rise rapidly in the organization.From this information,Al's ____ should be high.

Accepted Answer

The answer of Al just graduated from college with a...

Question 19

Samuel has a voice in making decisions about how to do his own work.He has participation.

Accepted Answer

When Samuel has a voice in making decisions about his own work, he has participation, which is a form of employee empowerment.

Question 20

OSHA attempts to ensure worker's ____ needs are met.

Accepted Answer

OSHA (Occupational Safety and Health Administration) focuses on ensuring the security and safety of workers by enforcing standards and providing workplace safety training.

Quiz 10: Managing Employee Motivation and Performance