Question 1

Many business school professors extensively use the case method of teaching,in which students are asked to solve various kinds of business-related problems.Which managerial skills are most likely to improve by this teaching method?

Accepted Answer

The case method of teaching involves solving business-related problems, which hones the skills of diagnosing and decision-making. Students have to analyze the given situation, identify the problem, and come up with a solution. This will help them in developing their diagnostic skills, which will enable them to understand business problems better. Additionally, they will also learn how to make informed decisions, which will improve their decision-making skills. While communication and time-management skills are also essential for a manager, they are not specifically targeted through the case method of teaching.

Question 2

Leading involves each of the following EXCEPT

Accepted Answer

While technical understanding and control may be important for managing tasks and projects, it is not a defining aspect of leading. Leading is primarily focused on understanding and working with people, including understanding individual and interpersonal processes, motivating and influencing others, interpersonal relations and communication, and managing work groups and teams.

Question 3

Empathy is a(n)____ skill.

Accepted Answer

Empathy is the ability to understand and feel another person's emotions and perspective. This is an interpersonal skill, as it involves interacting with and relating to others on an emotional level. It is not a conceptual, technical, analytic or diagnostic skill, as it does not require a specific set of knowledge or expertise.

Question 4

Mark Zandi,chief economist of Moody's Analytics,monitors economic data from multiple sources and synthesizes it into an economic forecast.He is drawing mainly on his ____ skills.

Accepted Answer

Mark Zandi's role as a chief economist involves synthesizing data from multiple sources to make economic forecasts. This requires a strong knowledge of economic concepts and theories, and the ability to conceptualize how changes in different economic indicators will affect the overall economy. Therefore, his main skill in this role is conceptual.

Question 5

Which of the following would be included in the management function of planning?

Accepted Answer

Planning involves selecting the course of action most likely to lead to success. Monitoring progress (B) is part of the management function of controlling. Motivating others (C) is part of the management function of leading. Communicating policies (D) is part of the management function of organizing.

Question 6

Interpersonal skills enable managers

Accepted Answer

Interpersonal skills refer to the ability to communicate, collaborate, and interact effectively with others. For managers, this means that they can understand the needs, emotions, and motivations of their subordinates, peers, and superiors, and use this knowledge to build positive relationships, influence others, and work together toward common goals. Interpersonal skills are essential for managing conflicts, giving feedback, delegating tasks, mentoring others, and creating a supportive work environment. While interpersonal skills can contribute to strategic thinking and organizational diagnosis, these abilities require additional knowledge and expertise beyond interpersonal communication. Therefore, option A and D are not the best choices. Option B focuses on detailed problem-solving, which is important but not the main goal of interpersonal skills. Option E is incorrect because interpersonal skills are highly relevant and valuable for managers.

Question 7

Tyler Murrell is responsible for overseeing company bakeries for Five Guys restaurants.He is a(n)

Accepted Answer

Tyler Murrell's role involves overseeing and managing the bakery operations for Five Guys restaurants, making him an operations manager. The other options are not applicable to his job responsibilities based on the information given.

Question 8

____ skills are needed for specialized tasks within the organization.

Accepted Answer

Technical skills are specific to a certain job or role and are necessary for performing specialized tasks within an organization. For example, a software engineer must have technical skills in programming and software development to perform their job duties effectively.

Question 9

Dean Tracy is director of international transportation for Lowe's home improvement company.He is a(n)

Accepted Answer

As director of international transportation, Dean Tracy's role would involve managing and overseeing the day-to-day operations related to transportation for Lowe's home improvement company. This would include managing logistics, supply chain operations, and ensuring timely and cost-effective delivery of goods. Hence, A) operations manager is the most appropriate choice.

Question 10

Pat Warner is vice president of culture for Waffle House.This position is in what functional area?

Accepted Answer

The vice president of culture role typically falls under the administration or human resources functional area.

Question 11

The top managers of a company are most likely to need ____ skills.

Accepted Answer

Top managers need conceptual skills to understand and analyze the big picture of the organization, including its goals, strategies, and resources. These skills are essential for making decisions that affect the overall direction and success of the company. While technical skills may be important for lower-level positions, and interpersonal skills are important for all positions, conceptual skills are critical for top-level managers. Diagnostic and analytic skills may also be useful, but they are not as essential as conceptual skills for top managers.

Question 12

Jerry Murrell,CEO of Five Guys restaurants,does not spend any money on advertising.Instead,he prefers to give employees bonuses.This is an example of which management function?

Accepted Answer

Jerry Murrell's decision to give employees bonuses instead of spending money on advertising is an example of leading, as he is motivating and directing his team towards achieving company goals.

Question 13

Civil engineers design and supervise construction projects.Designing to exact specifications is one of their ____ skills.

Accepted Answer

Civil engineers require technical skills to design construction projects to precise specifications. While human, organizational, and conceptual skills are also important, they are not the focus of this particular question. Therefore, options A, B, and C are incorrect.

Question 14

Julia assigns Jason a project to be completed and then holds periodic meetings with Jason to determine whether target dates for subparts of the project are being met.Which management function do these meetings represent?

Accepted Answer

These meetings represent the controlling function of management, as they serve to monitor progress against the project plan and take corrective action if necessary to ensure that the project stays on track.

Question 15

Which managerial skill is likely to be especially important to managers who occupy roles such as disturbance handler,negotiator,and resource allocator?

Accepted Answer

Interpersonal skills are likely to be especially important for managers who occupy roles such as disturbance handler, negotiator, and resource allocator. Disturbance handlers deal with conflicts and crises, negotiators engage in bargaining and conflict resolution, and resource allocators must work with other managers and stakeholders to allocate resources effectively. All of these roles require managers to build and maintain strong relationships with others, communicate effectively, and manage emotions and tensions in the workplace. Therefore, a strong set of interpersonal skills is crucial for success in these roles.

Question 16

Amazon sold out of the Kindle Fire on-line a week before unveiling a new Kindle.The launch of the new Kindle coincided with the beginning of the holiday shopping season.This is an example of

Accepted Answer

This is an example of planning because Amazon anticipated a high demand for the new Kindle during the holiday season and sold out of the previous model in advance, ensuring that customers would have the opportunity to purchase the new one.

Question 17

Popchips has a limited advertising budget.It contracted with Kiip,a smartphone app company,to insert real-world coupons for free bags of Popchips,into mobile games.Popchips managers were primarily engaged in which activity?

Accepted Answer

Popchips managers were engaged in planning, as they were searching for a cost-effective way to advertise their product with a limited budget, which led them to contract with Kiip to insert coupons into mobile games.

Question 18

Five Guys restaurants cook only in peanut oil,which is five times more expensive than oil used by most restaurants.Jerry Murrell believes the taste is worth the expense because his business is known for using only quality ingredients.Which management function is he doing?

Accepted Answer

The answer of Five Guys restaurants cook only in peanut...

Question 19

Farmers can choose to buy and plant drought-tolerant seeds at greater expense than other seeds.The seed producers claim 5-15% increase in yield.Farmer Mitch Schaffner measures his yields and crop quality to analyze if the seeds are worth the expense.This represents which function of management?

Accepted Answer

Mitch Schaffner is measuring his yield and crop quality to analyze whether the drought-tolerant seeds are worth the extra expense. This represents the controlling function of management, as he is monitoring and comparing his actual results to the expected results (the 5-15% yield increase promised by the seed producers).

Question 20

With Hurricane Isaac headed toward New Orleans,Louisiana Governor Bobby Jindal prepositioned emergency supplies to the impact area.The Governor engaged in

Accepted Answer

The answer of With Hurricane Isaac headed toward New Orleans,Louisiana...

Quiz 1: Understanding the Managers Job