The primary purpose of the Malcolm Baldrige National Quality Award is which of the following?
A)To encourage the spread of statistical quality control
B)To improve human resource development and management in manufacturing
C)To improve competitiveness of American firms
D)To prove that American firms were competitive in quality
E)To emphasize the use of quantitative methods in process management

Question

Quizplus · Accepted Answer

The primary purpose of the Malcolm Baldrige National Quality Award is to improve the competitiveness of American firms. It is a national award that recognizes organizations that have demonstrated excellence in quality management and performance, and it is aimed at promoting organizational excellence as a key to competitiveness in the global economy. While the Baldrige criteria do emphasize the use of quantitative methods and statistical tools, this is not the primary purpose of the award. Similarly, while organizations that receive the award may have strong human resource management practices, this is not the primary focus of the award.

The Primary Purpose of the Malcolm Baldrige National Quality Award