Identify a Correct Statement About Confrontation of Troubled Employees

Identify a correct statement about confrontation of troubled employees.

A) Supervisors should consider cases when employees' excuses are particularly sad and compelling.
B) Improvement of behavior should be excused if the employee is outraged.
C) Occasionally, supervisors should pity employees and offer to cover up for them.
D) Supervisors should give employees a fair chance to respond to any complaints.