Organization development consists of planned efforts to help persons work and live together more effectively, over time, in their organizations.
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Q22: Stress can only have negative consequences.
Q23: Stress triggers the fight-or-flight response.
Q24: Organizational change is more likely to succeed
Q25: Resilience is reduced when change agents and
Q26: Negotiation + agreement is the recommended approach
Q28: Organization development does not entail a structured
Q29: Resistance to change is an emotional/behavioral response
Q30: Resistance is a function of the change
Q31: Like the systems model of change, Kotter's
Q32: Change programs are more successful when they
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