Negotiation + agreement is the recommended approach for overcoming resistance to change when people are resisting because of adjustment problems.
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Q21: Managers should not assume that people are
Q22: Stress can only have negative consequences.
Q23: Stress triggers the fight-or-flight response.
Q24: Organizational change is more likely to succeed
Q25: Resilience is reduced when change agents and
Q27: Organization development consists of planned efforts to
Q28: Organization development does not entail a structured
Q29: Resistance to change is an emotional/behavioral response
Q30: Resistance is a function of the change
Q31: Like the systems model of change, Kotter's
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