Managers should not assume that people are consciously resisting change when they are trying to implement change.
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Q16: Change efforts are more complicated and difficult
Q17: Shareholders have become less involved with pressing
Q18: According to the systems model of change,
Q19: According to research by John Kotter, organizational
Q20: In Lewin's change model, the goal of
Q22: Stress can only have negative consequences.
Q23: Stress triggers the fight-or-flight response.
Q24: Organizational change is more likely to succeed
Q25: Resilience is reduced when change agents and
Q26: Negotiation + agreement is the recommended approach
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