Resilience to change is a composite personal characteristic reflecting low self-esteem, pessimism, and an external locus of control.
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Q32: Change programs are more successful when they
Q33: A drawback to the manipulation + co-optation
Q34: Stress that is positive or produces a
Q35: An individual's predisposition toward change is an
Q36: Stress is something that should be avoided
Q38: Both positive and negative events can cause
Q39: Personality conflicts are one reason employees resist
Q40: Kotter's research reveals that because managers most
Q41: Reintroducing a familiar practice is an example
Q42: The four most frequently used stress-reduction techniques
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