John leads a team of 10 sales persons. He informs the team members that the first member to achieve the year's target will be sent on an all expenses paid holiday to the Grand Canyon National Park. John is demonstrating _____ power.

Question

Quizplus · Accepted Answer

John is demonstrating reward power here. Managers have reward power when they obtain compliance by promising or granting rewards. Reward power is at the heart of shaping on-the-job behavior with verbal or written recognition and other forms of positive reinforcement.

John Leads a Team of 10 Sales Persons