Question 1

Distinguish between learning goals and performance outcome goals. Explain how performance outcome goals could distract employees from the discovery of task relevant strategies.

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Question 2

Why do extrinsic rewards too often fail to motivate employees?

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Question 3

Discuss the general steps to follow when implementing a goal-setting program.

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Question 4

Explain the differences between positive reinforcement, negative reinforcement, punishment, and extinction.

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Question 5

Explain how managers can cultivate intrinsic motivation in others using the building blocks of intrinsic rewards.

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Question 6

Mention some of the tips that managers should keep in mind when giving feedback as part of a comprehensive performance management program.

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Question 7

Discuss the factors that influence a recipient's readiness for and interpretation of feedback.

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Question 8

Provide a workable plan for maximizing the motivational impact of extrinsic rewards?

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Quiz 9: Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement