Question 1

Status is a common value held in the workplace.

Accepted Answer

From a manager's point of view, it's helpful to know that values are those concepts, principles, things, people, or activities for which a person is willing to work hard or even make sacrifices.Compensation, recognition, and status are common values in the workplace.

Question 2

Attitudes are abstract ideals that are directed toward all objects, people, or events consistently over time and related situations.

Accepted Answer

Values are abstract ideals, as in global beliefs and feelings, that are directed toward all objects, people, or events.Values tend to be consistent both over time and over related situations.

Question 3

The intentional component of an attitude is also known as the cognitive component.

Accepted Answer

The behavioral component of an attitude, also known as the intentional component, refers to how one intends or expects to behave toward a situation.

Question 4

As an emotional intelligence trait, social awareness refers to the ability to communicate clearly, disarm conflicts, and build strong personal bonds.

Accepted Answer

In EI, relationship management is the ability to communicate clearly and convincingly, disarm conflicts, and build strong personal bonds.

Question 5

As employees' age increases, so does their job involvement and satisfaction.

Accepted Answer

Research shows that as employees' age increases, so does their job involvement and satisfaction, work motivation, and organizational commitment.

Question 6

The affective component of an attitude consists of the feelings or emotions one has about a situation.

Accepted Answer

The affective component of an attitude consists of the feelings or emotions one has about a situation.

Question 7

A smoker who claims that the habit is not as dangerous as antismoking messages suggest, saying "My grandmother smokes and she's in her 80s," is attempting to reduce cognitive dissonance.

Accepted Answer

All cigarette smokers are repeatedly exposed to information that smoking is hazardous to health.But many belittle the habit as not being as risky as the antismoking messages suggest.This is an example of an attempt to reduce cognitive dissonance.

Question 8

Lifelong behavior patterns are dictated by values that are fairly well set by the time people are in their early teens.

Accepted Answer

Values are abstract ideals that guide one's thinking and behavior across all situations.Lifelong behavior patterns are dictated by values that are fairly well set by the time people are in their early teens.After that, however, one's values can be reshaped by significant life-altering events.

Question 9

Belittling the importance of one's inconsistent behavior is a way to reduce cognitive dissonance.

Accepted Answer

Among the main ways to reduce cognitive dissonance is belittling the importance of the inconsistent behavior, as well as changing either attitude or behaviors, and finding consonant elements that outweigh the dissonant ones.

Question 10

The first step of the perception process is selective attention.

Accepted Answer

The first step of the perception process is selective attention in which you ask, "Did I notice something?"

Question 11

Stereotyping is holding negative notions about less privileged groups such as women or ethnic minorities.

Accepted Answer

Stereotyping is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs.

Question 12

Causal attribution is the process of interpreting and understanding one's environment.

Accepted Answer

Perception is the process of interpreting and understanding one's environment.

Question 13

Gina was pregnant with her first child, and she ordered a beer at lunch.She drank it despite reading the label that said consumption of alcohol during pregnancy has been linked to birth defects.Her actions are likely to cause cognitive dissonance in the other patrons in the restaurant.

Accepted Answer

Cognitive dissonance describes the psychological discomfort a person experiences between his or her cognitive attitude and incompatible behavior.Here, Gina could have experienced cognitive dissonance because she knows about the warning and still drank the beer.The patrons might disapprove but have no inconsistency between their own attitudes and behaviors.

Question 14

A value is a learned predisposition toward a specific object.

Accepted Answer

An attitude is defined as a learned predisposition toward a given object.

Question 15

Stereotyping is a type of distortion in perception.

Accepted Answer

Although there are other types of distortion in perception, four of them are: (1) stereotyping, (2) the halo effect, (3) the recency effect, and (4) causal attribution.

Question 16

Organizational behavior is an interdisciplinary field dedicated to better understanding and management of people at work.

Accepted Answer

The informal aspects of an organization are the focus of the interdisciplinary field known as organizational behavior (OB), which is dedicated to better understanding and management of people at work.

Question 17

Self-serving bias, according to Leon Festinger, describes the psychological discomfort a person experiences between his or her cognitive attitude and incompatible behavior.

Accepted Answer

In 1957, social psychologist, Leon Festinger proposed the term cognitive dissonance to describe the psychological discomfort a person experiences between his or her cognitive attitude and incompatible behavior.

Question 18

In research, both men and women prefer male bosses.

Accepted Answer

Although research shows that men and women do not differ in stereotypical manners, the stereotypes still persist.Thus, for example, people tend to prefer male bosses and generally view women leaders as being less effective than men.

Question 19

"I don't like socializing with my coworkers outside of work" is an example of the behavioral component of an attitude.

Accepted Answer

The behavioral component of an attitude, also known as the intentional component, refers to how one intends or expects to behave toward a situation.The affective component of an attitude consists of the feelings or emotions one has about a situation (here, what I don't like).

Question 20

Self-awareness is the most essential trait of emotional intelligence.

Accepted Answer

Self-awareness is the most essential trait of EI.This is the ability to read your own emotions and gauge your moods accurately, so you know how you're affecting others.

Quiz 11: Managing Individual Differences and Behavior: Supervising People As People

Status is a common value held in the workplace.

Attitudes are abstract ideals that are directed toward all objects, people, or events consistently over time and related situations.

The intentional component of an attitude is also known as the cognitive component.

As an emotional intelligence trait, social awareness refers to the ability to communicate clearly, disarm conflicts, and build strong personal bonds.

As employees' age increases, so does their job involvement and satisfaction.

The affective component of an attitude consists of the feelings or emotions one has about a situation.

A smoker who claims that the habit is not as dangerous as antismoking messages suggest, saying "My grandmother smokes and she's in her 80s," is attempting to reduce cognitive dissonance.

Lifelong behavior patterns are dictated by values that are fairly well set by the time people are in their early teens.

Belittling the importance of one's inconsistent behavior is a way to reduce cognitive dissonance.

The first step of the perception process is selective attention.

Stereotyping is holding negative notions about less privileged groups such as women or ethnic minorities.

Causal attribution is the process of interpreting and understanding one's environment.

Gina was pregnant with her first child, and she ordered a beer at lunch.She drank it despite reading the label that said consumption of alcohol during pregnancy has been linked to birth defects.Her actions are likely to cause cognitive dissonance in the other patrons in the restaurant.

A value is a learned predisposition toward a specific object.

Stereotyping is a type of distortion in perception.

Organizational behavior is an interdisciplinary field dedicated to better understanding and management of people at work.

Self-serving bias, according to Leon Festinger, describes the psychological discomfort a person experiences between his or her cognitive attitude and incompatible behavior.

In research, both men and women prefer male bosses.

"I don't like socializing with my coworkers outside of work" is an example of the behavioral component of an attitude.

Self-awareness is the most essential trait of emotional intelligence.