To contact an airline, customers are increasingly using _____, as opposed to the old way of phoning the company.
A)electronic literature
B)hypermedia
C)social media
D)website feedback forms

Question

Quizplus · Accepted Answer

Consumers are increasingly using social media tools such as Twitter to contact an airline as opposed to the old way of phoning the company.

To Contact an Airline, Customers Are Increasingly Using _____, as Opposed