Since Al's Auto Parts has had trouble with its windshield wiper manufacturer in the past,it is requesting a guarantee from the company before it will place another order.Which of the service quality dimensions is being addressed in this scenario?
A) ethics
B) assurance
C) tangibles
D) responsiveness
E) empathy
Correct Answer:
Verified
Q48: Getting a commitment from the customer to
Q102: Johnny works at an electronics store.In addition
Q103: The internal monthly magazine and blog at
Q104: All of the following are steps in
Q105: The Consumer Electronics Show is an example
Q106: Your best friend is considering a career
Q108: Telemarketing and cold calls have become less
Q109: When Pat was talking with his customer
Q110: When Barbara realized she didn't have all
Q112: Tasha was selling siding and her boss
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents