When Pat was talking with his customer about the new accounting system,his customer mentioned that she thought the new system was not going to fit into their budget.Pat explained that once her people were trained on it,it would require less time to process orders,and therefore save her money in payroll.Which part of the sales presentation is demonstrated in this example?

Question

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Pat is addressing a specific concern from the customer and providing a solution to overcome it. This is an example of overcoming reservations in the sales presentation.

When Pat Was Talking with His Customer About the New