The education and communication approach to overcoming resistance to change should be used when
A) there is a lack of information.
B) the initiators do not have all the information they need to make the change.
C) people are resisting because of adjustment problems.
D) someone will clearly lose out in the change, and that person has considerable power to resist.
E) speed is essential and the initiators have considerable power.

Question

Quizplus · Accepted Answer

Education and communication are effective when resistance is due to a lack of information or misunderstanding. Providing clear, accurate information can help alleviate concerns and reduce resistance.

The Education and Communication Approach to Overcoming Resistance to Change