The facilitation and support approach to overcoming resistance to change should be used when
A) there is a lack of information.
B) the initiators do not have all the information they need to make the change.
C) people are resisting because of adjustment problems.
D) someone will clearly lose out in the change, and that person has considerable power to resist.
E) speed is essential and the initiators have considerable power.

Question

Quizplus · Accepted Answer

The facilitation and support approach is best used when people are resisting because of adjustment problems. This approach involves helping employees cope with the change and providing them with the necessary support and resources to adapt to the new way of doing things. This approach recognizes that people may resist change not because they don't want it, but because they find it difficult to adjust to the new reality. By providing support and assistance, organizations can help employees overcome their resistance and embrace the change.

The Facilitation and Support Approach to Overcoming Resistance to Change