Question 1

Tacit knowledge is information that can easily be put into words.

Accepted Answer

Tacit knowledge is information that is difficult to express or transfer through words because it is deeply rooted in experience, intuition and values.

Question 2

The two dimensions of decision-making style are value orientation and tolerance for ambiguity.

Accepted Answer

The two dimensions of decision-making style are, indeed, value orientation and tolerance for ambiguity. Value orientation refers to an individual's beliefs and attitudes toward various alternatives, while tolerance for ambiguity refers to an individual's ability to cope with situations that are uncertain, complex, or ambiguous.

Question 3

Nonrational models of decision making explain how managers actually make decisions.

Accepted Answer

Nonrational models of decision making recognize that managers may not always follow a clear, structured, or rational decision-making process. These models suggest that managers often make decisions based on intuition, emotions, or other subjective factors, and may not always consider all available information or alternatives.

Question 4

Bounded rationality means solving problems by producing the best possible solution based on a set of highly desirable conditions.

Accepted Answer

Bounded rationality means solving problems by producing a satisfactory solution that is not necessarily the best possible solution based on available information, time and resources. It takes into account human limitations and constraints, such as cognitive biases, incomplete information, and time pressure.

Question 5

Which of the following statements about tendencies in managerial decision making is ?
A) Managers make decisions too quickly.
B) Managers don't invest resources to properly study the problem and alternative courses of action.
C) Managers study the problem too extensively and collect too much data.
D) Managers take the easy solution without rigorously considering alternatives.
E) Managers don't consider all the relevant data.

Accepted Answer

The answer of Which of the following statements about tendencies...

Question 6

A holistic hunch represents a judgment that is based on a conscious integration stored in memory.

Accepted Answer

A holistic hunch is typically based on subconscious integration of information, rather than a conscious process.

Question 7

Creativity involves a convergence between tacit and explicit knowledge.

Accepted Answer

Creativity often involves the combination of existing knowledge that is not explicitly taught (tacit knowledge) with explicit knowledge learned through education or experience. This convergence allows for unique and innovative solutions to problems.

Question 8

The rational model of decision making explains how managers should make decisions.

Accepted Answer

The rational model of decision making provides a structured approach for managers to follow when making decisions. It involves steps such as identifying the problem, generating alternatives, evaluating options, making a decision, and implementing and monitoring the decision. However, it is not always possible or practical to follow this model in every situation, as other factors such as time constraints, limited information, and emotional influences may affect the decision-making process.

Question 9

In evaluating alternatives and selecting a solution,managers should evaluate the legality and efficiency of potential solutions and conduct a cost-benefit analysis.

Accepted Answer

The answer of In evaluating alternatives and selecting a solution,managers...

Question 10

The rational model of decision making explains how managers should make decisions.It assumes that managers are completely objective and possess all information for their decisions.In this model,decisions thus demonstrate excellent logic and promote the organization's best interests.

Accepted Answer

The rational model of decision making is indeed based on the assumption that managers will make logical decisions that are the optimum in furthering the organization’s best interests, assuming they have all necessary information and can evaluate it objectively.

Question 11

Intuitive processes are influenced by both expertise and feelings.

Accepted Answer

Intuitive processes involve drawing on past experiences and knowledge, which is influenced by one's expertise. However, intuition can also be influenced by emotions and feelings, such as gut instincts or personal biases. Therefore, both expertise and emotions play a role in intuitive processes.

Question 12

Normative intuition represents the notion that decision makers are restricted by a variety of constraints when making decisions.

Accepted Answer

Normative intuition refers to the idea that there are certain norms or standards that guide our judgments and decisions, rather than being about constraints on decision-making.

Question 13

Multitaskers end up switching tasks hundreds of times a day.This makes them ______ in their work environment.
A) more efficient
B) more intelligent
C) good problem solvers
D) less efficient
E) more responsible

Accepted Answer

Multitasking actually decreases efficiency as it takes time and mental energy to switch between tasks. This can result in mistakes and incomplete tasks.

Question 14

In a complex decision context,there is one right answer,but many unknowns obscure cause-and-effect relationships.In this kind of situation,the most effective decision making method is intuition.

Accepted Answer

The answer of In a complex decision context,there is one...

Question 15

You are taking an OB course that meets Mondays and Wednesdays,and your professor gives unannounced quizzes each week.It's the Sunday before a class,and you are deciding whether to study for a potential quiz or watch football.Two of your classmates have decided to watch the game rather than study because they don't think there will be a quiz the next day.The next morning you walk into class and the professor says,"Take out a sheet of paper for the quiz." You turn to your friends and say,"I knew we were going to have a quiz; why did I listen to you? This reflects the anchoring bias.

Accepted Answer

This scenario reflects the hindsight bias, not the anchoring bias. Hindsight bias occurs when someone believes, after an event has occurred, that they knew the outcome beforehand even though it wasn't predictable.

Question 16

Nicole is a manager at a fast food restaurant.She is under a lot of pressure from headquarters to increase her monthly profits.Nicole isn't sure what the solution is for her financial dilemma.She decides to use the rational decision-making model to determine the best path for a solution.The problem has already been defined by headquarters.Now Nicole has to
A) generate alternative solutions.
B) evaluate the alternative solutions.
C) identify additional opportunities.
D) implement a solution.
E) evaluate the solution.

Accepted Answer

After defining the problem, the next step in the rational decision-making model is to generate alternative solutions.

Question 17

The tendency to experience groupthink decreases as a group becomes more cohesive.

Accepted Answer

The tendency to experience groupthink actually increases as a group becomes more cohesive. This is because increased cohesion often leads to a stronger conformity to group norms and a desire to maintain group harmony, which can limit independent thinking and critical analysis of decisions.

Question 18

Instinct,insight,and intuition are synonymous; that is,they are the same thing.

Accepted Answer

While instinct, insight, and intuition have some similarities, they are not exactly the same thing. Instinct refers to innate behaviors or reactions, while insight refers to a deep understanding or realization, and intuition is a sense of knowing or understanding something without conscious reasoning.

Question 19

The _______ model of decision making assumes that managers are completely objective and possess all information for their decisions.In this model,decisions demonstrate excellent logic.
A) intuition
B) satisficing
C) holistic
D) evidence-based
E) rational

Accepted Answer

The given model is the rational model, which assumes that managers are completely objective and have all necessary information to make logical decisions. This model is based on the assumption of perfect rationality and aims to maximize the outcomes of decisions by assessing all possible options and selecting the one with the highest benefits.

Question 20

Jess has completed her two-year medical assistant program.She really wants to be a nurse,but needs to start working as soon as possible in order to pay her bills and loans.Unbeknownst to her,one of her professors has put her name in for an award program at the local nursing college.She is notified that she is a finalist for the award-full paid tuition and a living stipend.This _______ can enable her to exceed her goals.
A) problem
B) opportunity
C) propportunity
D) holistic hunch
E) alternative

Accepted Answer

An award program that offers full paid tuition and a stipend would be considered an opportunity. This opportunity can help Jess exceed her goals and allow her to pursue her dream of becoming a nurse, despite her financial constraints.

Quiz 11: Decision Making and Creativity