Question 1

______ is the interdisciplinary field dedicated to understanding and managing people at work.
A) Management theory
B) Management dynamics
C) Organizational behavior
D) Organizational dynamics
E) Organizational theory

Accepted Answer

Organizational behavior is the interdisciplinary field that draws from the fields of psychology, sociology, anthropology, economics, and management to understand and manage people at work. The other answer choices, such as management theory, management dynamics, organizational dynamics, and organizational theory, are related but not synonymous with organizational behavior.

Question 2

OB concepts and theories can be classified into three broad categories: person factors,group characteristics,and environmental characteristics.

Accepted Answer

The three broad categories in Organizational Behavior (OB) are individual behavior, group behavior, and organizational aspects, not person factors, group characteristics, and environmental characteristics.

Question 3

Research shows that sustainable businesses are led by CEOs who take a people-centered,inclusive approach.

Accepted Answer

Many studies and reports have shown that sustainable businesses are more successful and effective when led by CEOs with a people-centered, inclusive approach. For example, a report by the United Nations Global Compact found that companies with diverse and inclusive leadership teams were more likely to prioritize sustainability and make progress towards environmental and social goals. Additionally, a study by the Harvard Business Review found that inclusive leaders were more likely to inspire employee engagement, creativity, and innovation, which are all critical factors for building a sustainable business. Therefore, it can be concluded that sustainable businesses are indeed led by CEOs who take a people-centered, inclusive approach.

Question 4

According to research,the most common predictor of cheating in school is peer behavior.

Accepted Answer

Studies have shown that students are more likely to cheat when they see their peers engaging in cheating behavior. Peer pressure and the desire to fit in can influence a student's decision to cheat. Therefore, a student's peer behavior is a significant predictor of cheating in school.

Question 5

Common sense focuses on the past,and because of this,it is strong in responding to the unexpected.

Accepted Answer

Common sense is based on everyday experiences and knowledge, which can help in understanding and navigating familiar situations, but it may not always be effective in responding to unexpected or novel situations due to its reliance on past experiences and conventional wisdom.

Question 6

John is spending 12 hours a day at work and is exhausted.He decides that he will work no more than 8 hours-no matter what.This is a good example of the Three-step Problem-Solving Approach.

Accepted Answer

The Three-step Problem-Solving Approach typically involves identifying the problem, generating alternatives, and evaluating and selecting an alternative. John's decision directly jumps to a solution without explicitly going through these steps.

Question 7

OB includes topics such as managing your peers and your bosses,as well as managing your subordinates.

Accepted Answer

Organizational behavior (OB) covers a wide range of topics including managing relationships with superiors, peers, and subordinates. Therefore, managing your peers and your bosses is a crucial part of OB.

Question 8

The interactional perspective states that behavior is a function of interdependent person and environmental factors.

Accepted Answer

The interactional perspective emphasizes the dynamic interaction between an individual's characteristics and the environment in which they operate. It highlights that behavior is not solely determined by either one of these factors, but rather by the interplay between them.

Question 9

A decision is a gap between an actual and a desired situation.

Accepted Answer

A decision is a choice made between two or more available alternatives to achieve a desired outcome, not a gap between an actual and a desired situation.

Question 10

American Airlines pilots created widespread slowdowns in flights to pressure their company in negotiations with their union.This was illegal.

Accepted Answer

The answer of American Airlines pilots created widespread slowdowns in...

Question 11

When major league baseball officials failed to notice they had created conditions that encouraged players to use steroids,this was an example of "motivated blindness."

Accepted Answer

Motivated blindness refers to the cognitive bias where individuals unknowingly ignore or overlook information because acknowledging it would be inconvenient, threatening, or require action. In the case of MLB officials, they may have been motivated to turn a blind eye to steroid use because it was beneficial for the league's success and revenue.

Question 12

Which of the following fields is not a field from which OB draws?
A) Political Science
B) Accounting
C) Statistics
D) Economics
E) Vocational Counseling

Accepted Answer

Organizational Behavior (OB) draws from various disciplines to understand and manage individuals in a work setting, but it does not directly draw from Accounting. Fields like Political Science, Statistics, Economics, and Vocational Counseling contribute to understanding human behavior, group dynamics, decision-making processes, and career development within organizations. Accounting, while important for business operations, is primarily focused on financial transactions, reporting, and compliance, and does not directly contribute to the core theories and principles of OB.

Question 13

There is only one best way to manage people,teams,or organizations.A particular management practice that worked today will work tomorrow.This is called the contingency approach.

Accepted Answer

The statement is false. The contingency approach suggests that there is no one best way to manage people, teams, or organizations. The most effective management practices may vary depending on the situation or context. Different situations require different strategies, and management practices that worked well in the past may not necessarily work in the future. Managers need to be flexible and adapt their approach to changing circumstances.

Question 14

Maria is having an argument with her father.He believes that focusing on her computer skills is the most important of Maria's college experience.Maria disagrees,arguing that ______ is/are the more critical.
A) overall technical expertise
B) self-awareness
C) problem-solving skills
D) an ethical perspective
E) business knowledge

Accepted Answer

The answer of Maria is having an argument with her...

Question 15

Soft skills are job specific; they are useful only in certain jobs.

Accepted Answer

Soft skills are transferable and can be useful in different jobs and industries. They are not specific to one particular job or career. Examples of soft skills include communication, teamwork, problem-solving, adaptability, and time management.

Question 16

Problem solving is a systematic process for closing the gap between an actual and a desired outcome.

Accepted Answer

The answer of Problem solving is a systematic process for...

Question 17

Javier is dealing with several employees who are chronically late.He unilaterally decides to dock everyone's daily pay 5 percent if they are more than 10 minutes late.Javier will have better results using
A) the contingency approach.
B) the "one-best-way" approach.
C) the environmental theory.
D) ethical decision making.
E) the human capital theory.

Accepted Answer

The contingency approach is the best choice for Javier because it emphasizes that there is no one best way to manage employees and that different situations require different management techniques. Javier needs to consider the specific reasons why employees are late and tailor his approach accordingly. Additionally, the contingency approach emphasizes the importance of monitoring and adjusting management techniques based on the outcome, which will help Javier evaluate the effectiveness of his approach and make changes if necessary.

Question 18

The "organizing framework" for understanding and applying OB is based on the systems approach.

Accepted Answer

The organizing framework for understanding and applying OB is based on the systems approach. This means that OB is seen as a system consisting of various interdependent components, including individuals, groups, organizations, and the environment in which they operate. By understanding how these components interact and influence each other, organizations and individuals can better understand and manage behavior in the workplace.

Question 19

Unethical behavior erodes trust,but has no effect on cooperation in organizations.

Accepted Answer

Unethical behavior can actually have a significant negative impact on cooperation in organizations. When employees or leaders engage in unethical behavior, it can create a toxic work environment and decrease morale. This can lead to reduced productivity and collaboration among team members. In addition, if unethical behavior becomes known to stakeholders or the public, it can damage the reputation of the organization and lead to loss of trust and support.

Question 20

OB is important in all facets of school and work because
A) hard skills are a critical factor to your success.
B) this indicates that you have common sense.
C) this technical knowledge is in great demand.
D) a career in OB will ensure a high salary.
E) it helps us to understand and manage people.

Accepted Answer

OB, or Organizational Behavior, is the study of how people behave in organizations. This includes understanding individual behavior, group dynamics, and organizational culture. It is important in all facets of school and work because it helps us to understand and manage people, which is critical to success in any organization. While technical knowledge and hard skills are important, they are not the only factors in success. Having common sense is also helpful, but it does not provide the same level of understanding and insight into organizational behavior that OB does. Additionally, a career in OB may or may not lead to a high salary depending on various factors such as the specific job and location.

Quiz 1: Making OB Work for Me

______ is the interdisciplinary field dedicated to understanding and managing people at work.