A department store can foster customer loyalty by:

Question

Quizplus · Accepted Answer

Positioning itself as a store that cares as much about its customers is the best choice to foster customer loyalty. It creates a strong emotional connection with the customers and helps in building long-term relationships. Options like accepting all major credit cards and offering free gift wrap are basic services that customers expect from a department store, but they don't necessarily contribute to customer loyalty. Single sourcing and a sales-oriented mission statement may not be relevant to creating customer loyalty.

A Department Store Can Foster Customer Loyalty By